5.0.0

Date : 26/07/2024

Please find the following end of sale and end of support dates:

End of Sale - July 2025

End of Support - July 2027

🚀 What's New

SWFH-1280 - SWFH Server will now be running in .NET 8. SWFH-941 - Auto restart services to allow new feature\rules to be effective in near real-time.

SWFH-1267 - To insert network reports into the database.

SWFH-1119 - Performance improvements.

SWFH-1281 - High RAM usage seen in both Redis and SWFH Server side because of HGETALL on socketMapHashSet.

SWFH-1292 - Changes to support multiple configurations in SaaS scenario.

SWFH-1333- Clean up agent related keys in redis when the agent is deleted.

SWFH-1339 - Update logic to compare profile pic url before calling api/v2/profile.

PQ-1146 - Division level Org unit is not fetching Template feature created for the Org Unit. PRODQA-4190 - Agent names appear blank if the UserName and AvayaLoginID are not the same. PRODQA-4203 - An error message printing in the trsserver log when violations are agreed from the SWFHSupervisor UI. PRODQA-4201 - The bounding box values in the trs_rejected_violation table are not updating after the violation is disagreed by the supervisor. PRODQA-4197 - The IP address of the violation is not showing in the event history section. SWFH-1299 - The OCM unique user connect count report shows incorrect login and total login time.

SWFH-1322 - Unable to upload log when the file size is large.

PRODQA-4225 - Error while splitting the client name.

tmc_data.json

SWFH-1292 - As part of SaaS Related changes, the below configuration which was earlier in tmc_data.json is removed

SWFH-941 - Auto restart service feature can be enabled or disabled by the boolean key "PushFeatureUpdates" and has to be configured in the JSON file inside ClientConfigurations.

Using the batch-wise approach to push the feature update from the server to all the users. "TRS_MAX_AGENTS_PER_ITERATION" is the server environment variable and is used to set the maximum number of users in a batch to push feature updates.

"TRS_REMOVE_DELETED_AGENTS_DATA_FROM_REDIS" is the new boolean server environment variable and is used to enable the clean up process.

Dependencies Secure Work From Home Server has dependency on

Secure Work From Home UI (>= 4.4.0) Media Streamer (>= 3.3.8.3) Media Uploader (>= 3.3.8.3) Due to SAAS changes going further after this version all files distributed by SWFH Server have to be in default folder tetherfi or client specific. Example Rules, License, Pipelines files