4.8.0
2 min
📝 Release Information
- Release Date: 23/12/2025
- End of Sale: December 2026
- End of Support: December 2028
- Runtime Used: Angular 12 (End of Support: November 2021)
- Dependencies:
- SWFH Server (>= 5.7.0)
- SWFH UI (>= 5.7.0)
- UI Logger Server (>=1.3.8.23)
- IAM UI (>=2.0.09.12)
- IAM Server (>=3.1.4.28)
- Tetherfi Auth JWT Server (>=1.3.7.17)
🚀 What's New
- SWFH-1668 Added a new feature called Screen Glance. This allows the Supervisor to glance at the agents screen.
- SWFH-1364 Added a new feature called Team Checkin. If enabled, this allows the Supervisor to view the latest background authenticated image of the agent in real time from the All Agents View.
- SWFH-1459 Revamped the filtering UI and added the ability for Supervisors to filter agents based on the loaded events.
- SWFH-1673 Supervisor UI will now save the last loaded theme and the last maximized widget (if any) and this will be loaded on the next login.
🐞 Bug Fixes
- GPT-T131 Fixed issues with concurrent licensing.
- PRODQA-4444 Fixed an issue with session timeout was not triggering logout correctly.
- PRODQA-4451 Fixed an issue where chat messages and events in the Chat Panel would not be sorted correctly.
- PRODQA-4461 Fixed an issue with the Session Logoff event timestamp not being displayed correctly.