4.0.0
8 min
Date: 06/10/2023
📝 Important Information
Please find the following end of sale and end of support dates:
End of Sale - October 2024
End of Support - October 2026
🚀 What's New
Implemented Signed Media URL's feature to all images present in Profile Pictures, Violation History, Superadmin Escalated Violations and Chat Events [SWFH-598] Supervisor UI now supports semantic versioning [SWFH-978, SWFH-981]
⭐ Improvements
- Superadmin icon will now only be shown if the supervisor is not a team level supervisor The sort by ascending/descending icon has now been removed which was causing problems as the user with the latest event/violation was not being shown at the top.
- If the agent is in stealth mode and the TRS_SCREENBLOCK_STEALTH_MODE_ENABLED is disabled, the screenblock button will be disabled.
- A supervisor can request for a check-in or screengrab request one at a time. Since this is a UI side change and server does not mantain which supervisor has sent which request, if the Supervisor logs out and back in the button will be visible even though previous check-in response is not received
- Added more logs and handled errors related to violations not being shown in realtime, so it can be checked in console logs
- When pinning an agent, the agent would not move to the top and the supervisor had to reload the page to view the correct order
- Special characters are not allowed when writing comments in the violation approval page.
- Autocomplete suggestions are turned off for the lanid input box in the login page.
- Media for screen block/unblock will no longer be shown.
- Removed unnecessary configurations from the web.config file in the release. Code optimizations and improvements.
🐞 Bug Fixes
- Removed tooltip when hovering on Events heading label which used to display the Connection Time
- Fixed an issue with Supervisor UI intermittently not redirecting to the SSO Login page, since the UI was not completely loaded. Fixed an issue wherein if the agent started using SWFH UI after unlocking his system while it was on sleep, in Supervisor UI the status of the agent would be available, even though the agent is logged in
- Fixed an issue wherein if the user logged into Supervisor UI, an agent would be shown with the screenblocked outline, even if the agent was logged out
- Fixed an issue wherein agent status would be changed to Available after stealth mode is disabled, while he is in logged in
- Fixed an issue where the Load More Violations icon would suddenly disappear when switching users
- Fixed an issue with the Next button not being shown when the status filter was set and the items per page was changed
- Fixed an issue wherein if there are no violations for an agent and the agent was selected the violation history would appear blank and throw an error in console
- Fixed an issue wherein the user would get logged off automatically when the websocket connection used to frequently disconnect and reconnect.
- Fixed an issue wherein the prerequisites page would be stuck if the user was already logged in via SSO in another application like OCM and then opened Supervisor UI in a new tab.
- Fixed an issue with SSO Logout wherein if the user logged out of one application like OCM and then tried to logout of Supervisor UI the lanid would disappear and the page would not get redirected.
- Fixed an issue where milestones would failed to get sent to server when the user was already logged in via SSO in another application like OCM and when supervisor was opened it would directly navigate to the agent listing page.
- Fixed an issue wherein when the websocket connection would fluctuate (i.e. disconnect and reconnect) frequently, if an agent was selected in the list, that agent would get unselected (purple color for selected agent would disappear).
- Fixed an issue wherein when the websocket connection would fluctuate (i.e. disconnect and reconnect) frequently, it would cause Supervisor UI to not load new violations for any the agents. PRODQA-3296
- Fixed an issue with notification icons not showing up in the agent section for agents that were not selected or when the browser was not in focus.
- Fixed an issue where profile pictures for the agents would not be shown randomly.
- Fixed an issue where archiving did not work
- Fixed an issue where search would not work properly.
- Fixed an issue where the supervisor is not able to select a violation in the superadmin section after approving/rejecting a violation.
- Fixed an issue where signed media URL's were not showing up for peep and screengrab events.
🔧 Application Configuration Changes
Following configuration has been removed
{ "DelayForPINAGENT_ARCHIVEAGENT": 5000, }
Following configuration has been added in the SSO section
{ "IDPId": 2 }
📗 Additional Information
Since this version contains breaking changes like Signed Media URL's etc., SWFH Server and SWFH UI 4.0.0 and above is required. It is recommended to use IAM UI v2.1.04.30-beta.1 since it contains fixes for logout not working.
Dependencies
SWFH Supervisor UI has dependency on
SWFH Server (>= 4.0.0) SWFH UI (>= 4.0.0) UI Logger Server (>=1.3.8.23) IAM UI (>=2.0.09.12) IAM Server (>=3.1.4.28) Tetherfi Auth JWT Server (>=1.3.7.17)