This Dashboard provides a unified view of agent quality and compliance across all customer interactions. It consolidates key metrics such as call scores, sentiment trends, compliance breaches, and coaching opportunities into a single, real-time interface. Supervisors can quickly identify high-performing agents, spot areas needing improvement, and drill down into specific interactions without manually reviewing every call. With automated scoring, instant alerts, and visual insights, the AQM Dashboard empowers contact centers to scale quality monitoring, reduce manual effort, and drive consistent improvements in both compliance and customer experience. The dashboard has various tabs that helps us view the data. The dashboard has two modes to view. Day and Night mode.