Screen Block

2 min

Overview

Screen Block is when the Secure WFH app locks the screen a requires the agent to enter a On Time Passcode (OTP) in order to unlock their PC. Windows Lock (put the PC to sleep) is the less restrictive action that can be taken. The settings below control the Screen Block experience.

Feature Settings

TRS_CANNEDMESSAGE_ACTIVATION_INTERVAL
- Send canned message configured above if screen not unblocked after this many number of seconds
- Default: 120
TRS_OTP_ALPHANUMERIC
- If true, an 8 character alphanumeric code is generated as the OTP, else a 6 digit numeric OTP is generated.
- Default: true
TRS_SESSIONLOCK_ON_STATUS
- When the agent changes their state (in the Secure WFH) to this setting (specified by a string), their session will be locked (screen will be put to sleep)
- Default: break
TRS_DISABLE_SCREENBLOCK_NO_NETWORK_ENABLED
- If this is set to true, then no screenblock will occur if there is no network connectivity (best practice = true)
- Default: false
TRS_SCREENBLOCK_BEFORE_LOGIN_ENABLED
- Enable uploading of screen block media before login. If using Auto Login, this should be disabled (false) in most cases.
- Default: false
TRS_OTP_ENABLED
- To Enable/Disable OTP for Screen Unblocking.
- Default: true
TRS_CAMERAPICTURE_ON_SCREENBLOCKER_WINDOW
- To enable/disable the camera picture on the screen block window (bottom right).
- This feature also depends on TRS_CAMERAPICTURE_ENABLED to be enabled.
- Default: false