Event Logging Controls

overview these settings provide control over the specifics of how secure wfh events are logged for supervisor review and reporting feature settings trs screenshot enabled when logging an event, include a screenshot of the agent's desktop default true trs drm protected apps list of applications which should not be visible (i e secure wfh will block them) when screenshots are created example whatsapp,chrome,msedge trs drmself enabled if true, the secure wfh app itself will be blocked from any screen captures default false trs camerapicture enabled when logging an event, include a snapshot from the camera default true trs blurred camerapicture enabled if this is enabled, all the faces except the agent in the image will be blurred when uploading violation this does not apply to blurring the camera video display or upload default true trs screenvideo enabled when logging an event, include a video of the agent's screen just prior to and after the event occurred default true trs cameravideo enabled when logging an event, include a video of the agent's camera just prior to and after the event occurred default true trs geolocation enabled when logging an event, include the geolocation (latitude and longitude) of the agent (derived from the ip address) default true trs enable capture both cameras if enabled, enable detection on multiple cameras default true these four attributes can be used to disable media for events trs disable campic for enter the events that need camera pic to be disabled in case of those events trs disable screenshot for enter the events that need camera pic to be disabled in case of those events trs disable screenvideo for enter the events that need camera pic to be disabled in case of those events trs disable camvideo for enter the events that need camera pic to be disabled in case of those events example given below trs timestamp on campic enabled to put a timestamp on camera pic if needed to verify the timestamp of the camera pic taken vs the violation raised