Emotion Detection
2 min
Overview
Tetherfi Secure Work from Home supports detection of an agent's emotion based on facial analysis. These settings control the enablement and sync rate for emotion detection.
Feature Settings
- TRS_EMOTIONSTREAM_ENABLED
- If true, compiled emotion counts (e.g. 5 smiles and 3 frowns detected) are compiled and then streamed to the Tetherfi Gamification server on a regular basis.
- NOTE: when enabled, emotions are counted every 5 seconds - in other words, every 5 seconds, emotion is detected and recorded against the appropriate counter (e.g. add 1 to the "smile" counter)
- Valid values: true, false (default = false)
- TRS_EMOTIONSTREAM_SYNC_SECONDS
- If emotion streaming is enabled, the number of seconds after which the compiled emotion data is synchronized with the Tetherfi Gamification server.
- Valid values: a positive number of seconds > 5 (default = 60)
- TRS_EMOTION_RUN_FREQUENCY
- Frequency for Emotion Detection.
- Default=false
- TRS_USE_EXTERNAL_BROWSER
- Show Gamification URL in external Browser.
- Default=true