If Desktop Process Analytics is enabled, Secure WFH monitors and records the processes (applications) being used by the agent.

OCM DPA Report lists the processes (applications) which were running on a given agent's desktop during a time window.  It also includes the amount of time the process was active.

Learn how to enable and use the "Desktop Process Analytics" feature in Secure WFH. This feature allows monitoring and recording of agent processes, and can be easily enabled or disabled using TRS_ENABLE_DPA setting. Keep your agent's processes synchronize

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Desktop Process Analytics

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Desktop Process Analytics

Overview

Feature Settings