---
title: SuperAdmin
slug: supervisor/superadmin
description: Learn how to effectively use the SuperAdmin Dashboard tool, accessible through the Supervisor Console's SuperAdmin Access button. Efficiently review and respond to escalated events, with the ability to easily switch back to the main Dashboard as needed.
icon: 📥
createdAt: 2023-04-05T21:54:57.000Z
---

The SuperAdmin Dashboard is used to review and respond to escalated events.  See **Escalate** in [Agent Detail View](docId:4qSI7ZYRUg4tJ7S2P7Oan) for more information on escalating events.

The SuperAdmin panel is opened by clicking on the SuperAdmin Access button on the upper right of the Supervisor Console.  To return to the main Dashboard, click on the SuperAdmin Access button again.

::Image[]{src="https://api.archbee.com/api/optimize/dalDLQU__OxpwynUmcLKa/YiKJ2p5zsVUEVxEKkAU2E_sup-superadmin-button.png" size="36" width="1025" height="294" position="center" showCaption="false"}

![](https://api.archbee.com/api/optimize/dalDLQU__OxpwynUmcLKa/qFpgovs9hY0JYJfQQYP17_image.png "SuperAdmin Dashboard")