---
title: Screen Glance
slug: supervisor/screen-glance
icon: 👀
createdAt: 2025-10-10T06:18:28.378Z
---

Screen Glance lets supervisors instantly view an agent’s active screen in real time. It’s built for visibility, faster support, and compliance monitoring without interrupting the agent’s work.

## Key Highlights

- Provides **real-time screen visibility** of agents directly from the **Supervisor UI**. 
- Enables **non-intrusive monitoring** with a single click. 
- Secure **live streaming** with controlled permissions. 
- Designed for **remote supervision** and **quality assurance** in distributed environments.

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### Access from Supervisor UI

Supervisors start a screen glance by clicking on the Assist button in the Chat section.

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### Real Time Monitoring

A secure live stream of the agent’s current desktop opens within the Supervisor UI. The feed reflects the agent’s active screen in real time.

::Image[]{src="https://api.archbee.com/api/optimize/dalDLQU__OxpwynUmcLKa/8S1ifx8waWtWcPYijBoIq-20251216-120334.png" size="70" width="1447" height="832" position="center" caption="Live Feed" showCaption="true"}
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### Note

- At the start of a Screen Glance session, the supervisor can choose which agent screen to view. If the agent has two or more displays, a selection popup appears, allowing the supervisor to choose one or multiple screens for viewing.
- During an active Screen Glance session, the supervisor can change the selected screen at any time without ending the session.
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### Session Termination

The glance session can be ended at any time by clicking the **Stop Glance **button.

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### Note

A screen glance session can also end due to various reasons such as:

- Supervisor closing or minimizing the browser.
- Supervisor switching to another tab or closing the tab.
- Supervisor bringing another full-screen application to the foreground while the Supervisor UI (in browser) goes background.
- Agent locking their screen during the session.
- Supervisor reloading the page.
- Supervisor navigating to any other view within the UI or switching the agent itself.
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## Benefits

- **Enhanced Visibility:** Supervisors gain instant insights into agent activity and performance.
- **Improved Support:** Faster access and troubleshooting during live work. 
- **Data Security:** Access is restricted to authorized supervisors with controlled permissions.
- **Operational Efficiency:** Eliminates the need for separate screen-sharing tools. 

## Use Cases

- **Quality Monitoring:** Verify process adherence and tool usage. 
- **Training and Coaching:** Observe and guide new agents in real time.
- **Incident Review:** Validate agent-side actions during issue resolution.