---
title: Agent Coaching
slug: secure-assist/agent-coaching
icon: 👥
createdAt: 2025-09-10T08:34:35.623Z
---

These widgets help to identify agents that need coaching in particular intents.



![](https://api.archbee.com/api/optimize/dalDLQU__OxpwynUmcLKa/qPunQELuD2njpolIT7BJB_image.png)

On click on each interaction , elaborated details will be shown to the supervisor on the coaching details. 

![](https://api.archbee.com/api/optimize/dalDLQU__OxpwynUmcLKa/4C1d6tsUZ8MmiYL9ciss8_image.png)