---
title: Desktop Notifications
slug: admin/desktop-notifications
description: Learn about two notification settings for pop-up events in this document. The first setting, TRS_RICH_NOTIFICATION_ENABLED, allows agents to receive rich notifications during desktop notifications. The default value for this setting is false. The second s
icon: 🖥️
createdAt: 2023-06-28T07:44:18.753Z
---

## Overview

These notifications are for the popups of events . 

- TRS\_RICH\_NOTIFICATION\_ENABLED 
  - To Enable Rich Notification during Desktop Notifications to Agent. 
  - Default=false
- TRS\_DISABLE\_DESKTOP\_NOTIFICATIONS 
  -  Disable All Desktop Notifications to Agent. 
  - Default=false